bd654's Privacy Policy
Your personal information is very important to us. This policy explains how bd654 collects, uses, and protects your data.
Introduction & Scope
bd654 is a trusted online casino and betting platform operated for users in Bangladesh. We are fully aware of and committed to protecting the privacy of our users.
This privacy policy ("Policy") applies to the use of the bd654 website and its related services. It explains what personal information we collect when you use our platform, the purposes for which that information is used, who it may be shared with, and the steps we take to protect your data.
By using our site or services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
This policy applies only to bd654's own services. bd654 is not responsible for the privacy practices of third-party websites or services.
What Information We Collect
2.1 Information You Provide Directly
Information you provide to us directly includes:
- Name and date of birth (for age verification)
- Email address
- Mobile number
- Payment information (bKash, Nagad, Rocket, or Upay account details)
- Identity verification documents (as part of the KYC process)
- Information provided via support chat or email
2.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device identifier information
- Browser type and version
- Operating system information
- User activity logs (bets, transactions, session duration)
- Information collected through cookies and similar tracking technologies
- Website navigation patterns
Purpose of Data Use
bd654 uses collected information for the following lawful purposes:
Account Management
To create, verify, maintain, and secure your account. To confirm age verification — bd654 is for users aged 21 and above only.
Transaction Processing
To securely process deposits and withdrawals. To confirm payments via bKash, Nagad, Rocket, and Upay, and to keep a record of transaction history.
Customer Support
To help resolve your inquiries and issues. To provide effective support through 24/7 live chat and email.
Security & Fraud Prevention
To detect and prevent unauthorized account access, fraud, money laundering, and other illegal activities.
Service Improvement
To analyze and improve the performance of our platform. To enhance the user experience and resolve technical issues.
Notifications & Communications
To keep you informed about important account notifications, policy changes, and service-related updates.
Data Disclosure & Sharing
bd654 does not sell your personal information to third parties. However, information may be shared in the following specific circumstances:
- Payment processors: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
- Technology service providers: The minimum necessary information is shared with technology companies contracted to operate our platform.
- Legal obligations: Information may be disclosed in response to a court order or a lawful request from a competent authority.
- Fraud prevention: Information may be shared with relevant authorities to prevent and investigate fraudulent activity.
- Business transfers: If any part of bd654's operations is merged or transferred, stored data may be transferred to the relevant party — however, the new authority will also be bound to maintain the same level of privacy protection as described in this policy.
Outside of the above circumstances, your information will not be provided to any third party without your explicit consent.
Cookies & Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help remember your preferences, maintain your session, and improve site functionality.
bd654 uses the following types of cookies:
- Essential cookies: Required for the core functionality of the site
- Functional cookies: To remember your preferences and settings
- Analytics cookies: To monitor and improve site usage
Cookie Controls
You have the option to accept or decline cookies through your browser settings. However, disabling essential cookies may affect some important site functionality.
Most modern browsers offer cookie management features. You can change cookie-related options from your browser's "Settings" or "Preferences" menu.
If you have any questions about cookies, please contact our support team.
Data Security Measures
bd654 applies industry-standard technical and organizational measures to protect your personal information:
While we make every effort to protect your information, no method on the internet is 100% secure. In the event of a data security breach, we will notify you as quickly as possible in accordance with applicable law.
Data Retention Period
bd654 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations.
- Active account data: Retained for the duration that the account remains active.
- Transaction records: Financial transaction data is retained for a defined period in accordance with legal requirements.
- Closed account data: Even after an account is closed, certain information may be retained for a defined period for fraud prevention and legal compliance purposes.
- Communication records: Support chat and email records are retained for quality control and dispute resolution purposes.
Once the retention requirement has ended, data is securely deleted or anonymized.
Your Rights & Options
Data Access & Correction
You may request to view the information bd654 holds about you at any time. If any information is incomplete or incorrect, please contact us to have it corrected.
To make a request, contact our 24/7 live chat support or email us at [email protected].
Data Deletion Requests
In certain circumstances you may request that your personal information be deleted. However, it may not be possible to delete information related to legal obligations or ongoing transactions.
To request account closure or data deletion, please contact our support team.
Opting Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, you may opt out at any time. However, important account notifications (transaction confirmations, security alerts) cannot be turned off.
Objecting to Data Processing
In certain circumstances you may object to the processing of your data. We will review your request and respond within a reasonable time.
Protection of Minors
bd654 is for users aged 21 and above only. We do not knowingly collect information from or provide services to minors.
An age verification process is conducted at the time of account registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated data will be deleted.
If you believe a minor is using our platform, please notify us immediately. To learn more about responsible gaming, visit our Responsible Gaming page.
International Data Transfers
bd654 may use servers and technology infrastructure outside of Bangladesh. This means your data may be stored or processed in another country.
For any international data transfer, we ensure that all parties involved maintain the standards described in this privacy policy and provide adequate protection for your data.
If you have any questions about international data transfers, please contact us at [email protected].
Policy Changes
bd654 reserves the right to update this privacy policy from time to time. If changes are made, we will note the updated date on this page.
For significant changes, we may send a notification to your registered email address. Continued use of the site after any changes will be considered acceptance of the new policy.
We encourage you to review this page regularly so that you stay informed about the latest policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact the bd654 support team:
Our support team will process any privacy-related requests in Bengali and English as quickly as possible.
Related Policies
Please also read our other policy pages: